Contact Us

For Customer Service there are four easy ways to reach us by phone:

Dial *611 from your Pocket phone, or
Dial 210.777.7777 in San Antonio, or
Dial 956.333.3333 in Laredo, or
Dial 956.444.4444 in the Rio Grande Valley, or
Dial 361-444-7777 in Corpus Christi
For Assistance through e-mail contact us at:
customercare@pocket.com
For Correspondence please write to us:
Pocket Communications
PO Box 5936
San Antonio, TX 78201-0936
For Payments please mail to:
Pocket Communications
PO Box 100255
San Antonio, TX 78201-1555
Laredo Contact Numbers
Customer Service - 956-333-3333
Human Resources Phone - 956-333-4473 (HIRE)
Human Resources Fax - 956-333-9675 (WORK)
Rio Grande Valley Contact Numbers
Customer Service - 956-444-4444
Human Resources Phone - 956-200-4473(HIRE)
Human Resrources Fax - 956-200-9675(WORK)
Corpus Christi Contact Numbers
Customer Service - 361-444-7777
Human Resources Phone - 361-444-4473(HIRE)
Human Resrources Fax - 361-444-9675(WORK)
For Other Assistance
We enjoy talking to, and helping our customers. Please contact
our main customer service line at 210.777.7777 if you need any
assistance with any Pocket issue. We are here to help you.

Contact Us:   (210) 777-7777

Frequently Asked Question

What is DayPass?

DayPass will give you access, for 24 hours, to any one of four premium mobile web areas, including Social Networks, Sports, Weather, and News. All you need is some money in your Value Pocket and a phone that has a web browser option. You may contact Customer Care to find out if your handset has the mobile web option.